Product Owner

remote
Eastern Europe, Eastern Europe, Eastern Europe .
full-time . June 5, 2024

Description

servicePath™ is an innovative provider of commercial software for IT Service Providers, specifically managed Services and Cloud Computing providers.

We are strong proponents of leveraging Artificial Intelligence to drive innovation, aligning with our core value of continuous improvement. By integrating AI into our workflows, we enhance productivity, streamline processes, and elevate our solutions to new heights.

To learn more about our corporate values and how AI shapes our approach, visit our website.

Job Description:

As a Product Owner at servicePathTM, you will play a pivotal role in shaping the direction and success of our CPQ+ software product. You will collaborate closely with stakeholders to deeply understand their needs, translate those needs into actionable requirements, and guide the agile software development team in delivering solutions that exceed customer expectations. Your ownership of projects and commitment to continuous improvement will be instrumental in driving customer satisfaction and ensuring the ongoing success of our products.

At servicePath™, we seek candidates who are eager to enhance performance by leveraging tools and technologies like AI. Our goal is to streamline tasks, increase efficiency, and maximize productivity, making work more manageable while driving organizational success.

About the Job:

Position: Product Owner

Department: Product Department

Reports to: Product Director

Shift: Day Shift

Position: Full-Time

Location: Eastern Europe

Key Responsibilities:

Lead requirements gathering sessions with stakeholders, ensuring clear articulation and documentation of business and technical requirements.
Lead a team of Software Business Analysts.
Define solutions to complex business problems in collaboration with technical and subject matter experts, focusing on maximizing stakeholder value.
Conduct User Acceptance Testing throughout the software development lifecycle to validate that delivered solutions meet customer needs and expectations.
Create customer-facing documentation for features and enhancements, ensuring clarity and usability.
Contribute to the continuous improvement of agile procedures and processes, leveraging your insights and experiences to drive efficiency and effectiveness.
Utilize business process analysis and competitive product analysis to elicit requirements, conduct gap analysis, and present findings to stakeholders.

Key Competencies and Experience:

Minimum Requirements:

7-10 years of experience in a Software Business Analyst or related role within the B2B software industry.
Exceptional communication skills with a strong customer focus.
Good understanding of the sales cycle in enterprise businesses.
Ability to think strategically, analyse market trends, and translate insights into a compelling product vision and actionable plans.
Strong analytical skills with the ability to solve complex problems.
Demonstrated ability to manage multiple projects concurrently from inception to completion.
Demonstrates the ability to stay up to date with the latest AI trends and developments, applying this knowledge to enhance performance, optimize processes, and drive organizational success.

Core Competencies:

Critical thinking
Analytical skills
Problem-solving skills
Communication skills

Preferred Qualifications:

Familiarity with CRM, CPQ, and Sales Management business systems.
Understanding of the technology and/or managed services industries.
Proficiency with Jira and Confluence for project management and collaboration.
Advanced skills in the Microsoft Office suite.
Certification in Product Management (e.g., Certified Scrum Product Owner).

If you are an existing employee interested in applying for this role, please submit your resume and reach out to your HR representative for a confidential discussion and guidance on the next steps.

Equal Opportunity Employer:At servicePath™, we are proud to be an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and respected. We make all employment decisions based on merit, without regard to race, gender, religion, nationality, sexual orientation, disability, or any other protected characteristic. We celebrate and support diversity, recognizing it as a strength that enhances our work environment and drives our success.

Budget:

40K USD + Annual Performance Bonus

Know someone who would be a perfect fit? Let them know!